Certified Refrigeration was founded, and has been based in Bergen County, New Jersey for over 35 years. As of 2014 our service warehouse has been located right in Midland Park. We are proud to provide fast independent Sub-Zero service to our neighbors. We exclusively service Sub-Zero and Wolf Products, so you know that when we arrive at your door, we are fully prepared for any problem we may encounter. Along with our top of the line workmanship and full stock of Sub-Zero service parts, all of our repairs are covered under solid warranties from our company. Whether your problem is as small as an ice-maker not working, or as large as your Sub-Zero fridge not cooling, we will fix your problem the day you call.
Many customers positively note in their reviews of us that we are old fashioned. They say this because when they call us up, they speak with a real person who cares about their issue. We return calls as quickly as possible. We often give advice over the phone and dive right into the problem and possible solutions. Often times, the same person answering the phone call comes out to fix your appliance. We are always reachable and when you call us back we remember you. It’s old school, but we will never take a hands off approach to this business and you will always speak to an owner. Our customers satisfaction and the service we provide come first. If you feel that your issue is small and reparable on your own, feel free to give us a call for free advice.
When we show up to your house, we come in service trucks that were outfitted specifically for the task of repairing your Sub-Zero or Wolf unit. We inventory the most common parts from all revisions of Sub-Zero units on these trucks. Our technicians have the best equipment and parts at their fingertips, there is no other servicer like us. When you call us, we will help you find your model number so that we show up prepared and ready for your machine. Our system is efficient and thats why we fix 99% of these units in one stop.
Questions? Give us a Call!
From early in the morning until late at night we respond to all questions and concerns you may have about your Sub-Zero. You can even leave a question or a service request in the box below and we will get back to you ASAP! We offer service on weekends and can accomodate any schedule or service request. If you need emergency service or have a health concern (I.E. refrigerated medicines) we clear our schedule and send technicians to you as soon as possible. If you have already experienced our service and keep in contact with us, follow us on Facebook or if you would like to give a review, we urge you write on our Google wall.
Our team has taken years to assemble. We start with technicians that have college or technical educations and we train them to be independent Sub-Zero & Wolf appliance specialists. Each technician spends years as an apprentice before being issued one of our Fully Stocked Service Vans. Once they are on the road they are not alone. Each job is handled on a case-by-case basis and research is done prior to arrival to make sure our guys are properly equipped. We are proud to send these guys out every day, and you will be proud to have them expertly service your Sub-Zero & Wolf appliances.
Did you know the #1 reason for mechanical failures of refrigerators is having a clogged condenser? The dust restricts airflow and causes the machine to overheat. Eventually, the machine fails. No doubt about it, cleaning your condenser regularly is the recipe for a long lasting refrigerator. Learn how to clean the condenser on your Sub-Zero and check out some more repair tips.
John was amazing. Such a professional and a pleasure to speak to. His expert knowledge was a breath of fresh air. All he needed to know was the model number and he was able to trouble shoot my issue. Highly recommend to everyone. You will not be disappointed.
Service was outstanding. They went beyond what any service person would provide and were interested in getting the problem solved. Would refer them to anyone.
I have found the right company for Sub Zero needs. I had an issue with cooling and spoke to the owner, Joe, who was incredibly nice and assigned someone to come and get to the bottom of the issue. Andreas was assigned and what a nice and knowledgeable tech. He really did fantastic work and made a recommendation for repair which he then had all the parts for and was able to complete the job quickly. Would highly recommend this company.
JR's Google Review
We had John service our 22 year old sub zero. He is a 10” in our book. He was prompt, courteous, knowledgeable ( extremely so), and gave us options as to the route that we should take in repairing our old refrigerator.
Mary Jane's Google Review
Great customer service, hands on staff, we have been using them for anything needed, and could not be happier.
Rose's Google Review
These guys are the epitome of professionals. I had a serious issue that they could have charged me good money to fix, but instead they gave me advice to work around it.
Nick Walkers Google Review