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The Coronavirus created new challenges for the service industry. In March 2020 we shut our doors for the first time in 30 years. We regrouped and thought about ways which we could protect ourselves and our customers. As of 2021, not one of our technicians has gotten the coronavirus. We have worked around the entire tristate area and have been able to continue offering same day service. While we have definitely been lucky, we have been following the mask mandate from day ONE. We firmly believe this has been the source of our......

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The Sub-Zero 427R wine cooler rebuild

 The old Sub-Zero 400 series wine coolers were and still are awesome units. While they are definitely approaching the end of their life cycle, the repairability of them is unmatched by any competitor in the residential wine cooler market. Two models in-particular that we see the most often are the 424 under the counter and the 427 series. These wine coolers were really great and for the most part, and can always be fixed. A wine cooler is definitely a “wetter” system, so the parts inside the compartment wear down a little faster.......

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By FAR one of the most common sub-zero calls we get are for Ice Maker System failures and inconsistencies. Troubleshooting advice is not great for ice makers primarily because there are so many different configurations available. In this tutorial we will go over a very basic “layman” guide to trouble shooting your ice maker, no matter the Model. Lets first make sure all switches for the icemaker are set to the ON position, on 600 series sub zeros we want to see the word ICE illuminated in the display. For BI series ice......

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