Without a doubt, we most pride ourselves in offering a service experience that reflects our Great Reviews. We achieve great ratings by being owner operated, available around the clock and a highly devoted to our craft. We carry on our trucks all of the niche parts that break on Sub-Zero Refrigerators so that we can guarantee a one stop repair. For years we were cautious of working in New York City, fearing we could not offer the same level of service we could in the suburbs. Now we can, and do work in NYC. Our service has evolved to become highly efficient with super quick turn around. As soon as you call we begin working to secure the requirements to work in your building or co-op. In NYC we can get a technician to you the same day you call us and guarantee that your unit will be fixed that very same day.