Our Warranty

At Certified Refrigeration, we offer a standard one-year warranty on all of our professional refrigerator repairs in the Tri-State Area (New Jersey, New York, and Connecticut). This includes replacement parts and labor. Our money-back guarantee exists because we are confident in our ability to quickly and accurately diagnose and repair the problem with your refrigerator. We have been in business for more than 35 years and hold our employees to a very high standard. Each employee receives extensive hands-on training before being released into the field, so we are confident that you will receive high-quality service. Each technician is trained to evaluate the entire machine and then proceed to diagnose the problem. After your approval, we will repair your unit and warranty our work.

You’re In Good Hands!

If you are unhappy with our repair or feel that we did not thoroughly address the problem, our specialists will gladly return to your home to correct our work at no charge. If the problem persists or cannot be fixed, we will refund 100% of your money as quickly and conveniently as possible. You can rest assured that within decades of work, we have only received a small percentage of machines that have been unsalvageable. These units usually featured structural damage, dangerous electrical issues, or rot. During our diagnosis, if we recognize one of these problems, we will immediately discuss it with you so that you can make an informed decision.

Certified Refrigeration is a local business with an EPA authorization and license to work on Sub-Zero residential refrigerators. As an authorized business, we have spent years refining our business into an efficient model of customer service satisfaction. We make sure to test our work along the way in order to efficiently and accurately diagnose the problem.

We are a customer-friendly business that takes pride in providing excellent service. Feel free to call one of our specialists to discuss any problems you are having with your Sub-Zero refrigeration unit. You can also fill out our contact form online to schedule an appointment and we will get back to you as soon as possible. We look forward to serving you!